Privacy Statement and Security Policy

tweela.com PRIVACY STATEMENT

Tweela values our customers and their privacy is very important to us. We believe that the security of personally identifiable information (name, e-mail address, contact information) is paramount in promoting a safe and secure shopping experience. This privacy statement covers the website tweela.com and this policy statement strives to explain our standard privacy practices and security measures.

Types of Identifiable Information We Collect

We collect personally identifiable information upon registration and during the placing of orders in tweela.com. Information such as your name (first and last), e-mail address, and address (including city, state and zip) telephone number is collected in order to directly relate to the processing of orders placed in tweela.com and to facilitate your shopping experience.

How We Use your Information

Your information is used solely for the purpose of shopping in tweela.com. User provided information is only referenced to ensure that the tweela.com shopping experience is as enjoyable as possible. Any of the above noted personally identifiable information is stored and referenced only when you log-in to the website, place an order, or during the processing of your orders. We may also use your personally identifiable information when we have reason to believe it is necessary to contact you regarding updates in order status or your use of tweela.com

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Third Party Intermediaries

We use outside shipping companies to ship orders placed in the website, and an external credit card processing company to bill users for goods and services. These companies each maintain their own set of Privacy Policies and do not retain, share, store or use personally identifiable information for any secondary purposes other than the processing of your shopping transactions.

Business Transitions

In the event tweela.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Links

This website may contain links to other sites. Please be aware that we, tweela.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security

In order to protect your personally identifiable information, we protect our website with the industry standard 256-bit AES SSL encryption protocol. When registering, logging in, or placing orders in tweela.com, the information entered is protected when traveling from your computer to our servers. You will see a Lock icon in your address bar of web browsers such as Mozilla Firefox and Google Chrome. This lock signifies that your connection to our website is secure. Credit card numbers are not stored by tweela.com and are sent via the same SSL encryption protocol to our credit card payment processor, Authorize.net.

While we use the SSL encryption protocol to protect sensitive information online, we also do everything in our power to protect our user's identifiable information in the office. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our shipping clerk or a customer service representative) are granted access to personally identifiable information.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, account page and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If users have any questions regarding our Privacy Policy please contact us at:

Tweela
110 E 9th St. #B1131
Los Angeles, CA 90079
info@tweela.com

 

Thank you for shopping in tweela.com.